Legzo Casino Responsible Gambling
At Legzo we take responsible gambling seriously. We are committed to keeping play safe and under control, and to supporting customers who want to manage how they play. This page explains the principles we follow, the account controls available to you, signs of problematic behaviour, and where to find further help and support in the United Kingdom.
Player protection principles
We aim to promote safe play by making information and practical tools available to all customers. We encourage responsible choices, monitor for unusual activity, and require verification where needed to protect underage and vulnerable players. Our approach is preventative and supportive rather than punitive.
Activity-control tools
We provide a range of account controls so you can set limits and pause play whenever you choose. These tools are easy to apply and can be changed through your account settings or by contacting our support team.
Deposit limits
You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits apply immediately once set and help manage your spending over short and long periods.
Loss limits
Loss limits allow you to cap how much you can lose in a given period. Setting a loss limit helps prevent chasing losses and keeps your play within a level you are comfortable with.
Time limits and session reminders
Session time limits and periodic reminders are available so you can control how long you play in one sitting. You can choose automatic breaks or receive prompts after a specified time.
Account breaks and cooling-off
If you need a short break from play, you can apply an account timeout for a set number of days. Timeouts are reversible, while longer-term measures are also available if you prefer.
Self-exclusion
For customers who need a longer break, we offer self-exclusion options that prevent access to gaming for a minimum period. Self-exclusion is a serious step: it is designed to provide a clear break from gambling and can be arranged through your account or by contacting support.
Signs of problematic behaviour
- Chasing losses or trying to win back money quickly
- Increasing deposits or playing for longer than intended
- Neglecting work, family or other responsibilities
- Using multiple accounts or hiding gambling activity
Tips for maintaining control
- Set sensible deposit and loss limits before you play
- Use session reminders and regular breaks
- Only gamble with money you can afford to lose
- Talk to someone you trust if gambling is causing stress
Professional help and support organisations
If you feel gambling is becoming a problem, please seek professional help. In the UK organisations such as GamCare and GambleAware provide confidential advice and treatment options. If you need assistance in applying controls or self-exclusion, contact our support team and we will help you take the next steps.