Privacy and Data Policy
Legzo is committed to protecting your privacy. This page explains what personal and technical information we collect, how we use it, and the measures we take to keep your data secure. We set out how you can manage your information and the steps we take when sharing data with third parties. If you have questions, contact our support team at [email protected].
Types of data we collect
Personal data
When you create an account or contact us we may collect personal details such as your name, date of birth, email address, telephone number, postal address and ID documents when verification is required. We also keep account credentials and settings to operate your account and meet legal obligations.
Technical data
We collect technical information needed to provide our services, including IP address, device and browser details, operating system, language, and connection data. We also record usage data such as pages viewed, session times and interaction with features to maintain service stability and security.
Transactional data
Transactional records include deposits, withdrawals, payment method details, wagers, game activity and outcome history. We retain this data to process payments, prevent fraud, manage disputes and comply with applicable regulatory requirements.
How we use your information
We use collected data to deliver and improve our services, manage your account, process payments, verify identity, detect and prevent fraud, and fulfil legal and regulatory obligations. We may also use information to provide customer support and send important service messages about your account. Where we use data for marketing, we will obtain your consent where required by law.
Data protection practices
We maintain technical and organisational safeguards to protect personal data against unauthorised access, loss or misuse. These measures include encryption of data in transit and access controls. Access to personal data is limited to employees and service providers who need it to perform their duties.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functionality, remember user preferences and analyse site usage. Some cookies are essential for security and payments; others are used to measure performance and personalise content. Third-party providers may also place cookies to deliver analytics and advertising. You can manage cookie settings through your browser or our cookie preference tool.
User rights
You have rights over your personal data, including the right to access, correct or request deletion of your information, and the right to restrict or object to certain processing where applicable. You may also request a copy of your data in a usable format. We will respond to requests in line with applicable law.
Access, correction and deletion of data
To exercise your rights, contact us at [email protected]. We will verify your identity before fulfilling requests. Some information may be retained where required for legal, regulatory or legitimate business purposes, for example to prevent fraud or to comply with financial reporting obligations.
Information sharing and third parties
We share personal data with service providers who support our operations, such as payment processors, identity verification and fraud prevention providers, and hosting partners. We may disclose information to comply with legal obligations or to protect our rights and safety. All third-party recipients are required to process data in accordance with this policy and applicable law.
Privacy policy updates
We may update this policy from time to time. When we make changes we will publish the revised version on this page. Please review this policy periodically to stay informed about how we protect and use your personal information.