General Terms and Conditions
These Terms and Conditions set out the rules that govern your use of Legzo's online services. They explain the relationship between us and you as a user, including your rights and obligations when registering, making deposits, using promotions, and requesting withdrawals. By accessing or using our platform you agree to comply with these terms and any additional rules that apply to specific features.
Account responsibilities
You are responsible for keeping your account details secure and for any activity that occurs under your account. Only one account is permitted per person unless we explicitly agree otherwise. You must provide accurate information at registration and update us promptly if your details change. We may suspend, restrict or close accounts where we suspect fraud, misuse, identity issues, or a breach of these terms.
Eligibility requirements
Access to our services is restricted to persons who meet applicable eligibility criteria. You must be at least 18 years old and legally permitted to gamble in your jurisdiction. We reserve the right to refuse registration or to close accounts from players in restricted territories. Account verification - including identity and address checks - may be required before you can deposit, place bets, or make withdrawals.
Acceptable platform use
Use the site lawfully and in good faith. Prohibited behaviour includes collusion, using automated tools to place bets, attempting to manipulate game outcomes, opening multiple accounts, and abusing promotions. You must not use the service for money-laundering, fraud, or other illegal activities. We monitor activity for breaches and may take action - including withholding funds and reporting to authorities - where we reasonably suspect wrongdoing.
General bonus and promotion rules
Promotions and bonuses are subject to the specific terms displayed with each offer. General rules may include eligibility restrictions, minimum deposit requirements, wagering obligations, game-weighting limits, and maximum bet caps while bonus funds are active. We may set limits or refuse a bonus where we suspect abuse. Any credited bonus funds are conditional and may be voided if the promotion terms are not met.
Deposits and withdrawals
Payments must be made using accepted methods listed on the site. Deposits are usually available immediately; withdrawal requests are subject to verification checks and may be delayed until requested documents are reviewed. We may apply transaction limits, hold funds pending verification, and return or refuse transactions where required by law. Withdrawal processing times depend on the chosen method and compliance checks.
Dispute resolution
If you have a complaint, please contact our support team via the site. We aim to resolve disputes promptly and fairly. If you remain dissatisfied after our internal process, we will provide information on any available independent dispute resolution options applicable to your jurisdiction. While a dispute is being investigated, any affected funds may be held pending outcome.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be notified to active users via the site or by other reasonable means. Continued use of the service after changes are published constitutes acceptance of the revised terms. Please check this page regularly to remain informed of your rights and obligations.